Privacy Statement


This is a Privacy Statement for Seven Oaks Garden Centre, company number 2929856, registered address; Plot 15, Lon Parcwr Industrial Estate, Ruthin, LL15 1NJ and email address;

At Seven Oaks we are committed to maintaining the trust and confidence of our customers and visitors. We do not sell, rent or trade personal details in any way with other companies or businesses for marketing purposes.

In this document we aim to give detailed information about when and why we collect personal information, how we use it and how we keep it secure.

Please be re-assured that we take measures to secure the confidentiality of personal information and to ensure that rights to the processing and control of data are up-held. We take appropriate physical, administrative, organisational and technical measures to prevent mis-use, loss, unauthorised access, unwanted disclosure and unauthorised modification. (See Appendix A)

Seven Oaks Garden Centre is responsible within the meaning of the Data Protection Act and with effect from 25th May 2018, the General Data Protection Regulation.


Data that we collect

When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

As part of the registration process for our competitions, we sometimes collect personal information. We use that information to tell you about offers or promotions and to let you know if we are running an event. We do not rent or trade email lists with other organisations and businesses.

In order to make a customer enquiry using our website it is necessary to complete a contact form. This information is used for the sole purpose of getting into contact and in direct relation to a specific enquiry.

Within the website footer there is an option to submit an email address, to subscribe to receive notifications of future offers, promotions and events. Email addresses that are submitted using this website function will be stored in a Mailchimp account.

In the event that a customer or member of the public provides personal information to us by telephone, by email, in person or in writing, the information will only be kept until it is no longer required for the purpose in which it was intended.

If information related to a job application is supplied, such as a CV, we will use the information for the purposes of filling a job vacancy. We will only retain this information for an additional period of time if there is a possibility of using it to fill a future vacancy and where we have consent to do this.

We use social media and website users can connect to this platform through the website. The privacy policy and general terms and conditions of the relevant social media are applicable to this use.


Access to personal information

Your rights regarding personal data are as follows:

  1. Right to be informed
  2. Right of access
  3. Right to rectification
  4. Right to erasure
  5. Right to restriction of processing
  6. Right to data portability
  7. Right to object

You are entitled to view, amend, or delete the personal information that we hold about you. Please email requests to our data protection officer Ian Forsyth at


Changes to this Privacy Statement

We can change our privacy policy and will amend this privacy statement if appropriate. We therefore recommend that you check for changes to this policy.

If you have any questions or complaints about this privacy statement or about how Seven Oaks Garden Centre handles your personal data, please contact us by email on


Appendix A


Technical Safety Measures

  • Up to date Avast Premier virus scan on office computer
  • Limited use of USB’s for data storage and exchange
  • Password protection of computing and portable devices


Organisational Safety Measures

  • Procedures for physical protection of computing equipment including a locked documents cabinet, office security and use of laptop security cable
  • Careful removal and destruction of old computing devices